Ticketing Note: You will receive (1) email with your ticket attached. Please print and bring with you on your day of attendance or show your ticket on your mobile device. This email will come from info@sugarsandfestival.com, please add this to your ‘safe list’ in your email platform. If you do not receive the email, be sure to check junk/spam folders. No refunds or rain checks can be issued for online ticket purchases.